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Database - > Certified Call Centers

List of the organizations with RCBH accreditated certification for Services for relationship with the customer, the consumer and the citizen, through contact centers.

Document reference: Technical Regulation SINCERT RT-22 " Provisions for accreditation of Bodies operating in Services for relationship with the customer, the consumer and the citizen, through contact centers - UNI 11200:2006".

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Accreditation benefits are:

Knowing that your Certifying Body are being constantly monitored.
Having recourse to a higher level of authority if needed.
Knowing that the Certifying Body operates to defined procedures that are continually reviewed.
Knowing that you have a balanced level of service that does not compromise your business operations .
Knowing that you have someone to turn to if you have a problem with the quality of supplies or products.